Privacy Policy

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Privacy Policy for East Tennessee Pool and Spa LLC Website

Effective Date: January 2025

East Tennessee Pool and Spa LLC ("we," "us," or "our") is committed to protecting the privacy of visitors to our website (the "Site"). This Privacy Policy explains how we collect, use, and share information collected through the Site. By accessing or using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information from you:   

• Personal Information: This may include your name, contact information (such as email address, phone number, and mailing address), and any other information you voluntarily provide to us through forms on the Site, such as when you request a quote or contact us with inquiries.   
• Usage Information: We may automatically collect information about your use of the Site, such as your IP address, browser type, referring website, pages viewed, and the date and time of your visit. This information helps us understand how visitors interact with our Site and improve its functionality.   
• Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activity on the Site. Cookies are small text files that are stored on your device. They help us personalize your experience and track your preferences. You can control cookies through your browser settings, but disabling cookies may limit some features of the Site.   

How We Use Your Information

We may use your information for the following purposes:

• Providing Services: To respond to your inquiries, process your requests, and provide you with the services you have requested.
• Communication: To contact you with information about our services, promotions, and updates. You may opt-out of receiving marketing communications from us at any time.
• Improving the Site: To analyze usage trends, identify areas for improvement, and enhance the functionality and user experience of the Site.
• Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with the following categories of third parties:   

• Service Providers: We may share your information with third-party service providers who assist us with various functions, such as website hosting, data analytics, and customer service. We only share customer information with vendors necessary to complete their projects. These vendors are contractually obligated to protect your information and only use it for the purposes we specify.   
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights or the rights of others.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.   

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us.   

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "EffectiveDate." Your continued use of the Site following the posting of such changes constitutes your acceptance of the revised Privacy Policy.   

Contact Us

If you have any questions about this Privacy Policy, please contact us at:   

East Tennessee Pool and Spa LLC

1046 North Union Grove Road

Friendsville, Tennessee 37737

(423) 371-7670